Frequently Asked Questions

Scroll below to view frequently asked questions (FAQs) and answers.

Water Utility

What do I do if I suspect a water leak?
Contact the Heyworth Water Department if you see a water leak.  Indicators of a water leak include:
  • Water bubbling or pouring out of a street or concentrated area, other than waterways (creeks, ponds, basins);
  • Wet areas when all surrounding area is dry; or
  • Water leaking from a valve or hydrant.
 

Code Enforcement

There is a property that needs to be cleaned up - Who do I contact?
The Village of Heyworth Code Enforcement handles all complaints related to property maintenance and upkeep.  You may complete a complaint form online or print and drop off the complaint form.

Energy Aggregation

What is Municipal Energy Aggregation?
Municipal Energy Aggregation is the concept that municipalities, because they can negotiate the purchase of energy/electricity supply from an energy supplier for every household within the municipality pursuant to the Illinois Power Agency Act, can get a cheaper energy supply rate for every household than if individual homes negotiated the purchase of energy supply themselves.  In other words, its often cheaper to buy in bulk.  The more customers an energy supplier knows it will have, the cheaper the rate the energy supplier may provide.  

To review more information about the Village's Municipal Energy Aggregation, click here.
What if I don't want to be a part of Heyworth's Municipal Energy Aggregation contract?
If you do not want to be a part of Heyworth's Municipal Energy Aggregation contract, you must complete and send the opt-out notice you should receive in the mail from the energy supplier the Village approved.
What do I do if I want to be a part of Heyworth's Municipal Energy Aggregation?
Nothing.  The Village utilizes an "opt-out" program for its municipal energy aggregation which means that every household within the Village is automatically enrolled in and a part of the Village's municipal energy aggregation contract.  If you do not want to be a part of the Village's municipal energy aggregation contract, you can opt-out by completing and returning an opt-out notice mailed to you by municipal energy aggregation supplier, which is currently Constellation.

Electric & Gas

Who do I contact if my power is out?
If your power is out, contact Ameren at (800) 755-5000 or go to their website, found here.